Free Shipping!

Every U.S. order over $35.00 qualifies for free standard shipping via U.S.P.S. Simply choose Free Shipping from the drop down menu at checkout.

Orders under $35.00 ship for a low flat rate of $4.49.

24 Hour Shipping

We strive to ship every order within 24 hrs of receiving it. Orders are shipped Monday thru Saturday excluding all national holidays.

Orders received after 10am EST on Saturday as well as any orders placed on Sundays will ship on the following Monday.

U.S. orders typically arrive in three days or less!

Our warehouse is located minutes from the largest U.S.P.S. processing center in New England which allows us lightning fast shipping times.

Every order is shipped via United States Postal Service unless another shipping method has been chosen.

U.S. Shipping rates

Shipping Method	Estimated Time Of Delivery	Cost	Additional info
U.S.P.S. Standard Shipping	1 to 9 business days	Free! For U.S. orders of $35 or more. $4.49 for orders under $35.00	You must choose this option at check out to receive it. U.S.P.S. Does not Guarantee delivery times
U.S.P.S. Priority Mail	1 to 3 business days	$8.49	U.S.P.S. Does not guarantee delivery times
U.S.P.S. Priority Mail Express	1 to 2 business days	$23.99	Adult signature required U.S.P.S. Does not guarantee delivery times

Please note the international shipping rates listed below are estimates. Final International shipping cost is calculated at checkout.

All of our products have been carefully weighed and measured. This allows us to calculate and collect the exact shipping cost.

For an exact cost on any given order simply visit your shopping cart enter the shipping location and choose from the various methods offered.

Please note any and all customs, duty or import taxes are the responsibility of the buyer.

Canadian and International Shipping Rates

Shipping Method	Estimated Time Of Delivery	Estimated Cost	Additional info
U.S.P.S. 1st Class International Package service	Averages 6 to 15 business days depending on final destination	Rates starting at $6.55.final cost is calculated at checkout.	Includes U.S.P.S. tracking to most locations. U.S.P.S. Does not guarantee delivery times
U.S.P.S. Priority Mail International	Averages 6 to 10 business days depending on final destination	Rates starting at $16.00 final cost is calculated at checkout.	Includes U.S.P.S. tracking to most locations. U.S.P.S. Does not guarantee delivery times
U.S.P.S. Priority Mail Express International	Averages 3 to 5 business days depending on final destination	Rates starting at $35.25.final cost is calculated at checkout.	Includes U.S.P.S. tracking to most locations. U.S.P.S. Does not guarantee delivery times

Returns And Exchanges

• Our only goal is your 100% satisfaction!
• No restocking fee.
• No pre-authorization required.
• No questions asked. Full refund.
• No time limit return policy.

If for any reason you are not completely satisfied we want to know.

We are happy to accept returns within 30 days of the original shipment. We accept returns any time after 30 days for store credit.

Shipping charges are the responsibility of the buyer.

Returned items must be in their original packaging in an unaltered resellable state.

We cannot accept returns on the following items

• Plans
• Kits
• Great Northern Beads gift certificates
• Special orders
• Packaged items that have been opened
• Strands that have been cut or restrung
• Any item that is sold in a cut length

To return an item

Include a copy of the original invoice.

Be sure to carefully wrap your items in a strong cardboard box or bubble wrap lined envelope.

Make sure all items are thoroughly protected. Insurance is recommended but not required.

You will not be credited for items damaged in transit. Clearly label the package and send it to:

Great Northern Bead And Gem

C/O Returns

8 Tollgate Lane

Simsbury, CT 06070